Shipping & Returns

MERCH SHIPPING & RETURNS

All physical good products will ship no later than April 15, 2021 (if not before).  If you have any questions regarding your shipping, pre-shipment, please email info@rockawaymerch.com.

If you need to return/exchange your merch, please follow the below Instructions below within 10 business days of receiving your shipment.

If you have received damaged, defective, or incorrectly shipped merchandise, we will gladly replace or refund the merchandise without additional charge.

All items must be returned in their original condition and must not be washed, worn, or altered in any way. Media must not be opened or removed from its plastic wrap.

The Flogging Molly Live Stream Store will not accept any items for return or exchange 10 days after receiving shipment.

The Flogging Molly Live Stream Store is not responsible for any items returned to us via a non-trackable delivery method that are lost in transit. 

All refunds or exchanges must be requested within 30 days of order date for domestic orders or within 60 days for international orders. 

Return / Exchange Instructions Email our Customer Service team at info@rockawaymerch.com with the following information:

  • Order confirmation number
  • Specify if you are requesting a return or exchange
  • First and last name
  • Mailing address
  • Phone number
  • What you are returning and why 
Mail your return to the address below and include all the information above with your return. We highly recommend that the items be returned to us using a mail service that provides tracking or insurance.
The Flogging Molly Live Stream Store
c/o Rockaway Merch
12021 Jefferson Blvd
Culver City CA 90230

Once your return has been received, we will exchange your item or credit your credit card accordingly. Please allow 3-4 weeks for your return to be processed.

 

INTERNATIONAL ORDERS:

International shipping costs vary worldwide, please go through the checkout process to view your total beforehand.

Please be aware, you the buyer are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.

We do not collect this beforehand, and cannot give you an estimate of the cost, because it varies widely around the world. Please do your research so you are ready to get your package cleared through customs, and have an idea of what the additional cost will be.